Unable to link account to new windows phone

Hello,

I use outlook email and I currently play on laptop windows 10 and yesterday, I bought a new windows phone Lumia 640 XL instead of android only to be able to continue playing with same account because I was told that It would not work on android. (for realm 11)
when I try linking my account I get this error “then I get a message saying:
your account is not linked to our online service.
To secure your device save, logout from (my name) and log in with a new msn save account.”
any advise please?

Please help.

I didn’t find the right solution from the Internet.

References:-

https://forum.gameloft.com/viewtopic.php?t=362362

Market Intelligence Video

Thanks!

• This topic was modified 8 meses, 1 semana by  spadekevin.

• This topic was modified 8 meses, 1 semana by  spadekevin.